Check out our FAQs below for answers to some of our most Frequently Asked Questions:

General Questions:

1. What is self-storage?
2. Why would I need a self-storage unit?
3. How long can I rent a storage unit for?

About the Facility:
4. Where are you located?
5. What are your operating hours?
6. Do you have multiple facilities or locations?

Unit Details:
7. What sizes of storage units do you offer?
8. How do I determine the right size storage unit for my needs?
9. Are the storage units climate-controlled?
10. Do you offer outdoor or vehicle storage?

11. What security measures are in place at the facility?
12. Is there 24/7 surveillance?
13. Can I access my unit at any time?

Pricing and Payments:
14. How is pricing determined for storage units?
15. Are there any hidden fees or costs?
16. What forms of payment do you accept?
17. When is my payment due?

Policies and Procedures:
18. What's the procedure for renting a storage unit?
19. Can I switch to a different size unit if needed?
20. What is your cancellation policy?
21. Do you offer insurance or do I need to provide my own?

22. Is the facility wheelchair accessible?
23. Can I drive directly up to my storage unit?
24. Do you offer dollies or carts for customer use?

Prohibited Items:
25. Are there any items I'm not allowed to store?
26. Can I store perishable goods?
27. Is it possible to store vehicles, boats, or RVs?

Special Offers:
28. Do you offer discounts for long-term storage or for military personnel?
29. Are there any ongoing promotions for new customers?
30. Do you have a referral program?

31. What happens if I lose the key to my storage unit?
32. Do you offer packing and moving supplies?
33. Are there any restrictions on the types of locks used?