Cancellation Policy Explained

Published on 12/31/2023

At Synergy Storage, we understand that plans can change, and sometimes you may need to cancel your storage unit rental. Our cancellation policy is designed to be straightforward and customer-friendly, ensuring that you can make adjustments to your storage needs without unnecessary stress or complications.

Notice Period:

To cancel your storage unit rental, we typically require a notice period. This period allows us to manage our inventory and offer the vacated unit to other customers in need of storage solutions. Please check your rental agreement or contact our customer service for specific details regarding the notice period, as it may vary.

No Long-Term Commitment:

At Synergy Storage, we offer month-to-month rental agreements, meaning you are not locked into a long-term contract. This flexibility allows you to use our storage facilities for exactly as long as you need without worrying about being tied down to a lengthy commitment.

How to Cancel:

To initiate a cancellation, you can either visit our facility in person, call our customer service team, or log in to your account on our website. We aim to make the process as convenient as possible for you.

Refund Policy:

If you've paid for your storage unit in advance, you may be eligible for a refund for the unused portion of your rental, depending on when you notify us of the cancellation. The specific details of the refund will be outlined in your rental agreement.

Final Inspection:

Upon cancellation, we'll schedule a final inspection of your storage unit. This is to ensure that the unit is empty and in good condition. We kindly ask that you remove all your belongings and leave the unit in the condition it was at the beginning of your rental.


We appreciate any feedback you can provide about your experience with Synergy Storage. Your input helps us continuously improve our services and better meet the needs of our customers.

Our cancellation policy at Synergy Storage is designed to be as accommodating as possible to your changing needs. We strive to provide flexibility and ease in managing your storage solutions. If you have any questions or need assistance with canceling your storage unit, please don’t hesitate to contact us.